Common issues:

  1. Go to the correct URL: https://www.hmhco.com/one/

  2. You need to add Amira as a connected program to your class: https://intercom.help/amira/en/articles/5364547-how-do-i-assign-amira-to-my-class-in-hmh-ed

  3. Your browser needs to disable pop up blockers: https://intercom.help/amira/en/articles/5325221-how-do-i-configure-pop-up-blockers

  4. The school or district IT department needs to always allow these domains: https://intercom.help/amira/en/articles/5365899-what-are-the-tech-requirements-for-amira

  5. You are logged in as an an Admin. You need to be logged in as a teacher in HMH Ed. https://intercom.help/amira/en/articles/5353302-how-do-i-access-teacher-level-reports-hmh-ed

  6. Licenses not activated or are expired.

    View: https://intercom.help/amira/en/articles/5364544-how-do-i-view-amira-licenses-in-hmh-ed-admin

    Activate:

  7. You are looking for Amira assignments in Ed: https://intercom.help/amira/en/articles/5364543-why-can-t-students-see-amira-assignments-in-hmh-ed

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